Skip to main content

Desktop application

Standalone desktop app
What are the differences between the web and desktop versions?

The web version is a "lightweight" version - it runs in a web browser and because of this it has some limitations:

  • only one Matterport walkthrough per stage can be added

  • component formats such as .ifc, .fbx, .obj, .pdf are not supported

  • certain tools, available in the desktop version, are not available in the web version

  • web version is great for jumping between Matterport scans of the same facility and is used by 90% of the STAGES users

To learn more about every difference between versions see the detailed functionality list.

Which operating systems do the Stages desktop app run on?

You can find the minimum system requirements on the Stages system requirements page.

Do Stages have an app for mobile devices?

No. Stages does not have an app for mobile devices. Nevertheless, you can use Stages on mobile devices - all you need is a web browser and your login.

Can I add more than one component to Stages?

Yes, there is no limit to the Stage components. In the desktop version you can add multiple files - it can be various 3D geometry file formats or Matterport walks, as well as images.

When I start synchronizing stages I get a message that at least one stage must be synchronized

In order to start the synchronization process, one of the stages must be manually marked as synchronized. In this way, we create something like a reference (or reference) stage. It is a required step to synchronize all other subsequent stages to this one, which is marked at the beginning.

I am using the desktop version and some tools like measuring, drawing or minimap are not available

These tools are only usable when working on 3D geometry files - .fbx, .obj or so-called Matterpaks formats. These mentioned tools do not work when displaying Matterport 360 panoramas in the 3D walk.

I'm trying to install Stages on macOS, but I can't. Why?

This is a macOS security issue. We suggest you use the following instructions:

After downloading the installer, move it to the "Applications" directory. Then:

  • Find the app you want to open in the Finder on your Mac

  • Don't use Launchpad to find this application

  • Click on the app's icon while holding down the Control key, then choose Open from the pop-up menu

  • Click Open

This application is saved as an exception to your security settings, and from then on, you can open it with a double-click - just like any registered application.

Note: Another way to create an exception for a blocked app is to click the Open Anyway button, located in the General pane of the Protection and Privacy preferences. This button is available for about an hour after you try to open the app in question.

To change these preferences on a Mac, choose Apple menu command > System Preferences, click on Protection and Privacy, and then click on General.

Back to top